Support
Support Pricing
Pricing to fit the needs of any project size.
Basic
Ideal for Startups and Small Companies
- Support mail (Answer within 3 working days)
- Office phone helpdesk (5/7 09:00-12:30 & 13:00-17:00)
- GSM (7/7 09:00-22:00, answer within 12h)
- 1 year warranty*
- Free repair (within warranty only)*
- Rentable replacement for reparation*
- Online Assistance*
- Annual maintenance*
- Onsite training*
- Certified training*
- Support on location*
- SAS depanage*
- Free transport repair return (within warranty only)*
Comfort
Ideal for medium-size businesses
- Support mail (Answer within 48 hours)
- Office phone helpdesk (5/7 09:00-12:30 & 13:00-17:00)
- GSM (7/7 09:00-22:00, answer within 12h)
- 1 year warranty*
- Free repair (within warranty only)*
- Rentable replacement for reparation*
- Online Assistance*
- Onsite training*
- Annual maintenance*
- Certified training*
- Support on location*
- SAS depanage*
- Free transport repair return (within warranty only)*
Premium
Ideal for larger and enterprise companies
- Support mail (Answer within 24 hours)
- Office phone helpdesk
(5/7 09:00-12:30 & 13:00-17:00) - GSM (7/7 09:00-22:00, answer within 12h)
- 2 year warranty*
- Free repair (within warranty only)*
- Free replacement for reparation*
- Online Assistance*
- Onsite training*
- Annual maintenance*
- Certified training*
- Support on location*
- SAS depanage*
- Free transport repair return (within warranty only)*
